meet our founder

Lakeyshia Crummel
Founder & Chief Visionary Officer
Built from Experience. Driven by Purpose.
Lakeyshia Crummel didn’t set out to start a consulting firm. She set out to solve a problem she kept seeing throughout a 20-year career in specialty insurance. Programs with real potential that couldn’t sustain themselves because the underwriting infrastructure wasn’t built to last.
So, she built the firm she wished had existed.
Evolve Management Services was founded in April 2025 with a simple but powerful premise: that technical excellence and genuine partnership are not mutually exclusive. That a boutique firm can bring the same rigor, discipline, and strategic depth as a major carrier and do it with more responsiveness, more ownership, and more heart.
A Career Built in the Deep End
Lakeyshia’s path through the insurance industry was never surface-level and it wasn’t a straight line either.
She began her career at Nationwide, where she managed agency portfolios across Pennsylvania and Connecticut, drove more than $4.2 million in loss impact improvement, and learned what disciplined underwriting looks like at scale.
In 2015, she made a deliberate pivot. She stepped away from insurance to serve as Director of Development at Brethren Housing Association, an organization that had once served her. As a young mother who had her first child in high school, BHA had been part of her foundation. She graduated from their program upon finishing high school and leaving for college. Returning as a leader years later wasn’t just a career move. It was a full-circle moment that cemented the values she carries into every professional relationship: accountability, stewardship, and genuine investment in people’s futures.
In 2017, she returned to insurance with a sharper sense of purpose. At The Doctors Company, she managed an $8M portfolio and generated over $500K in new premium in a single year. At CURI, she was promoted three times in four years, ultimately leading a $25M MPL portfolio and guiding complex risk decisions on submissions ranging from $1M to $30M. Before founding Evolve, she served as Vice President of Underwriting & Operations at the Care Professional Liability Association, where she led enterprise underwriting operations and strengthened national carrier and broker relationships.
Twenty years in the industry. A journey that includes nonprofit leadership, community roots, and portfolios measured in the tens of millions. And through all of it, one consistent thread: the belief that the best work comes from people who are genuinely invested in the outcome.
What She Believes
Lakeyshia founded Evolve on four core principles that aren’t just wall art. They’re the standard she holds herself and her team to every day:
Communication & Alignment — Understanding what success actually looks like for each client before a single recommendation is made.
Resilience & Execution — Showing up with consistency and energy, especially when programs are under pressure.
Ownership & Strategy — Taking full responsibility for outcomes and providing clients with a clear, honest roadmap.
Stewardship & Excellence — Treating every portfolio like it matters, because it does.
Beyond the Work
Lakeyshia is a published contributor to Chicken Soup for the Soul: Tough Times Won’t Last But Tough People Will. A fitting title for someone who has built and protected something meaningful through real adversity.
She served as Chairperson and Board Member of Oasis Community Partnership for a decade and has been an active contributor to organizations focused on community stability and student welfare. She holds a Master’s in Administration of Human Services from Wilmington University, a B.S. in Business Administration from Shippensburg University, and a Women’s Entrepreneurship Certificate from Cornell University.
She is a licensed Kentucky Resident Producer in Property & Casualty and Life, Accident & Health.
A Note on Partnership
Evolve’s clients don’t get a vendor. They get a partner who has sat in the seat, managed the portfolios, navigated the audits, and understands what’s actually at stake. Lakeyshia brings that perspective to every engagement, whether it’s a one-hour advisory session or a long-term strategic retainer.
No assumptions. No shortcuts. Just disciplined, execution-focused partnership.
📍 Louisville, KY | Serving clients nationwide 📞 502-232-2499 ✉️ lakeyshia@evolve-services.net

